Privacy notice
This notice explains what happens to the details you send through this website.
What we collect
The enquiry form collects your name, phone or WhatsApp number, email address, city, heated area and message. Nothing else is collected through the form, and there is no account system on this site.
Why we collect it
Solely to answer your enquiry, prepare a technical proposal and, where relevant, issue a quotation. We do not sell or rent your details, and we do not pass them to third parties except a manufacturing partner where a quotation requires it.
How long we keep it
Enquiry correspondence is retained for the period required by commercial record-keeping obligations, then deleted. You may ask us to delete your details earlier at any time.
Analytics
If website analytics are enabled, they record aggregate usage — pages viewed, device type, approximate country and which buttons are used. They do not identify you personally.
Your rights
You may ask what we hold about you, ask for it to be corrected, or ask for it to be deleted. Write to the email address below and we will respond.
Contact
Renova Heat Pump — [email protected]
Registered company name, address and registration number: to be published.